Shutting down also gives you time to think and research. It may not stop the malware from causing damage, but it can stop the problem from getting worse, and may halt ongoing malware attempts to access nearby networks. Once you’re sure your phone is under attack by malware, hold the power button down and turn the phone fully off. Step 1: Shut down until you find out the specifics. We’ll walk you through how to do that, then we’ll give you some options for protection, as well as suggest antivirus apps you can use to restore your phone’s health and keep it safe in future. The first step is to find the malware on your phone. What to do if you can't uninstall the app.
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